Terms & Conditions

OPENING HOURS

The studio operates between 8am and 11:30pm. Session times must be arranged to allow them to be completed without exceeding the hours of business.

BOOKING

When issuing a request for a booking(s) you are instructing MBAG LTD to reserve The Motor Museum and it’s associated facilities to be available for your/your clients’ use for the duration and dates specified in the booking request and associated invoice. This constitutes a binding reservation subject exclusively to the terms of this agreement.

Payment for bookings and services is required in full and and due at the point of requesting the booking, unless a deposit arrangement has been agreed by MBAG LTD in advance.

PAYMENTS

We accept payment via BACS transfer or Debit/Credit Card. We do not accept Cash or Cheques. Payment details are provided on the invoice.

Any additional services will be charged at the rates defined by the current rates card or by quotation agreed to by both parties. These may include (but are not limited to) additional equipment hire, outsourced materials, additional studio time etc.

Strictly no data, materials or work of any description is to be received or removed from the premises until all outstanding balances have been paid.

Any outstanding balances beyond agreed terms will (at the sole discretion of MBAG Ltd) be subject to daily interest charge at a rate of 4% above the Bank of England base rate.

CANCELLATION

Where a cancellation or amendment of the booking is requested by the client

A notice period of 30 days is required for cancellation, upon which any balances paid in respect of the booking will be refunded in full.

Any cancellation occurring within 30 days of the booking will be liable for 50% of the balance relating to the booking.

Any cancellation occurring within 14 days of the booking will be liable for 100% of the balance of the booking.

In the event of a cancellation, we reserve the right to offer the booking period to an alternative client. Should this occur, any fee’s received from an alternative booking will be deducted from the outstanding balance.

In the event of a change of dates and/or booking period, outstanding balances relating to the initial booking may be transferred at the sole discretion of MBAG Ltd.

The balance will not be reduced in the event that the entire period of booking is not used, unless explicitly agreed in advance.

Where a cancellation or amendment of the booking is requested by MBAG LTD (for example in the event of illness where an alternative engineer cannot be provided, the client will be entitled to transfer any balances to the proposed alternative booking period. Should this not be suitable the client will be entitled to a full refund including any charges.

RESPONSIBILITIES

All equipment brought to and/or left at the premises is done so at the clients own risk.

The studio accepts no liability for loss or protection of data or other materials. It is the clients responsibility to arrange suitable backup procedure at the conclusion of a session, subject to all outstanding balances being paid.