The Motor Museum Recording Studio. Skip to main content

Privacy Policy

The Motor Museum — MBAG LTD
Last updated: 19 October 2026

1. Who We Are

The Motor Museum is a recording studio operated by MBAG LTD (“we”, “us” or “our”).

We are responsible for handling personal information collected through our website, enquiries, bookings and business activities.

Our contact details are:

MBAG LTD
The Motor Museum
1 Hesketh Street
Liverpool
L17 8XJ

Email: info@themotormuseum.com
Website: www.themotormuseum.com

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK privacy legislation.

2. Information We Collect

We may collect the following information:

  • Your name, email address and telephone number.
  • Information submitted through our website enquiry forms, including preferred dates, services requested, messages and referral sources.
  • Client booking information, contractual documents and correspondence.
  • Project-related information, including comments, revision requests and communications.
  • Billing details, invoices and payment records.
  • Website usage and technical information collected through Google Analytics and essential website operations.

We may also receive relevant information from your management, representatives or other professional contacts.

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries and provide quotations.
  • Arrange and administer studio bookings.
  • Deliver recording, production, mixing and associated services.
  • Communicate about project progress, scheduling, revisions and payments.
  • Maintain business and accounting records.
  • Understand and improve website performance.
  • Maintain existing client relationships.
  • Send marketing communications where permitted by law.
  • Comply with legal obligations.

We do not sell your personal information.

4. Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

Contract: Where necessary to enter into or perform a contract with you.

Legitimate interests: Where necessary to respond to enquiries, manage client relationships and operate our business efficiently, provided your rights and freedoms do not override those interests.

Legal obligations: Where information must be processed or retained to comply with applicable legislation.

Consent: Where consent is required, including certain marketing activities and website tracking.

5. Website Enquiries

Our website is built using WordPress and uses the Contact Form 7 plugin to process enquiries.

When you submit an enquiry, the information is transmitted through our website and delivered to us by email.

Contact Form 7 does not ordinarily retain a separate database of submitted enquiries on our website. We do not use the Flamingo plugin for storing form submissions.

Submitted enquiries may remain in our business email accounts and associated email backups, subject to our retention practices.

We use this information to respond to your enquiry, provide quotations and arrange our services.

6. Website Hosting and Third-Party Services

We use third-party service providers to support our website and business operations.

These include:

Krystal Hosting
Provides hosting infrastructure for our WordPress website and processes information necessary for website operation, including relevant technical and server information.

Contact Form 7
A WordPress plugin used to collect and transmit website enquiries to our business email system.

Google Analytics
Provides website usage and performance statistics to help us understand how visitors interact with our website.

Studiomanager
Supports aspects of client project management, including the sharing of audio files, mixes, revisions and project communications.

Samply
Provides an online platform for sharing audio recordings, mixes and other project materials with clients and collaborators, including collecting feedback, comments and revision requests.

We may also use email, accounting, IT and other administrative service providers where necessary for our business operations.

We share personal information only where reasonably necessary for the delivery of our services, legitimate business purposes or compliance with legal requirements.

Some providers may process information outside the United Kingdom. Where required, we use appropriate international data transfer safeguards.

7. Cookies and Google Analytics

Our website uses Google Analytics to help us understand visitor activity and improve website performance.

Depending on the configuration, this may involve collecting information about:

  • Pages visited and time spent on our website.
  • Browser and device information.
  • Approximate geographic location.
  • Referral sources and website navigation.
  • Online identifiers associated with analytics technology.

Our website may also use essential cookies necessary for its operation.

Where legally required, we obtain consent before enabling non-essential cookies or tracking technologies. Where a lawful exception applies, we provide the required information and appropriate options to object.

Google’s privacy information can be found at:

https://policies.google.com/privacy

8. Data Retention

We retain personal information only while there is a legitimate business, contractual or legal reason to do so.

Our approach is as follows:

Unsuccessful enquiries:

Unsuccessful enquiries: We periodically review information relating to unsuccessful enquiries and retain it for as long as reasonably necessary for legitimate business purposes, including maintaining client relationships and managing future enquiries. Information is securely deleted when there is no longer a justified reason to retain it.

Client information and correspondence: Records may be retained while an ongoing client relationship, contractual need or other legitimate business purpose exists. We periodically review this information.

Financial records: Accounting and taxation information is retained for the applicable statutory period.

Project files and recordings: Retention is determined by relevant client agreements, operational requirements and applicable legal obligations.

We may retain information for longer where necessary to comply with the law or establish, exercise or defend legal claims.

When personal information is no longer required, we take reasonable steps to delete or anonymise it.

9. International Data Transfers

Some of our service providers, including Google, may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is permitted under applicable data protection legislation and that required safeguards are in place.

You may contact us for further information about relevant transfer arrangements.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.

Access to business and client information is restricted to individuals who reasonably require it for their responsibilities.

11. Marketing Communications

We may contact existing clients about relevant services where permitted by applicable marketing and privacy legislation.

Where consent is required, we will obtain it before sending marketing communications.

You can opt out of marketing communications at any time by contacting info@themotormuseum.com.

12. Your Data Protection Rights

Depending on the circumstances, you have the right to:

  • Access personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information.
  • Object to certain processing activities.
  • Request restriction of processing.
  • Request transfer of personal information where applicable.
  • Withdraw consent where processing relies on consent.

In particular, you have the right to object to processing based on legitimate interests, subject to applicable legal conditions.

To exercise your rights, please contact info@themotormuseum.com.

You also have the right to complain to the Information Commissioner’s Office (ICO):

https://ico.org.uk

13. Changes to This Policy

We may update this policy periodically to reflect changes in our services, systems, business practices or legal requirements.

The latest version will be published on our website with an updated revision date.